Product & Sizing

Q: How do I choose the right shoe size?
We recommend referring to our size chart provided on each product page. Please measure your foot length and compare it with our sizing guide to find your best fit.

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Q: What if I receive the wrong size or a defective item?
If you receive an incorrect size or a defective product, please contact our customer service team within 7 days of receiving your order. We will assist you with the return and arrange for a replacement or refund.

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Q: Are all your products true to size?
Yes, our shoes are generally true to standard Singapore sizing. If a particular style runs larger or smaller, we will note it in the product description.

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Q: Will the product look exactly like the photos online?
We do our best to display accurate images and descriptions. However, slight variations in colour or texture may occur due to lighting and screen settings.

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Q: How should I care for my shoes?
To keep your shoes in good condition, wipe them with a soft cloth after use, store them in a cool, dry place, and avoid prolonged exposure to moisture or direct sunlight.